Job Summary:
The Leasing Consultant will show and lease apartments to prospective residents and support the property’s marketing plan.

Essential Duties & Responsibilities:

• Answer phones and assist walk-in customers as needed.

• Complete and process applications, collect deposits/fees, and achieve monthly leasing goals.

• Inspect units and ensure readiness according to company standards.

• Conduct move-in processes and required paperwork for new residents.

• Maintain model and target apartments; ensure work areas are clean and organized.

• Maintain knowledge of lease terms, policies, and current market conditions.

• Perform outreach marketing at least once per week.

• Maintain relationships with apartment locator services and local businesses.

• Conduct competitive property shopping and resident retention programs.

• Assist in the renewal process and collection of delinquent rents.

• Handle resident requests and complaints courteously and efficiently.

• Maintain professional appearance and attitude at all times.

Qualifications:

• High school diploma or equivalent; related experience preferred but not required.

• Bi-lingual in English & Spanish.

• 1+ year experience with ResMan or similar property management software.

• Reliable transportation (position requires marketing/outing to properties).

• Ability to read, write, and communicate effectively.

• Basic mathematical skills (percentages, interest, commissions, etc.).

• Ability to apply common sense understanding to carry out instructions.

• Ability to occasionally lift/move up to 10 pounds and perform other physical duties as needed.

Work Environment:

• Exposure to outside weather conditions.

• Moderate noise level.