Job Title: Car Dealership Receptionist / Business Development Representative
Location: Plano, Texas

Employment Type: Full-Time

Position Overview:

Gulliver Auto Group in Plano, Texas is seeking a friendly, organized, and customer-focused individual to join our dealership team as a Receptionist / Business Development Representative. In this role, you will be the first point of contact for customers, both in-person and over the phone, while also assisting the sales and service departments with lead generation, appointment scheduling, and customer follow-ups.

Key Responsibilities:

• Greet and assist customers in a professional and courteous manner.
• Answer and direct incoming calls to the appropriate department or staff member.
• Manage appointment scheduling for sales and service teams.
• Maintain customer records and update the CRM system.
• Conduct follow-up calls and emails to potential leads and existing customers.
• Assist in developing and executing customer outreach campaigns.
• Coordinate with the sales team to ensure timely follow-up on inquiries.
• Perform general administrative duties such as filing, scanning, and data entry.
• Keep the reception area clean, organized, and welcoming.

Qualifications:

• High school diploma or equivalent
• Previous experience in call center, customer service, sales support, or receptionist roles—preferably in the automotive industry.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office Suite and basic CRM software.
• Excellent organizational and time-management skills.
• Professional appearance and demeanor.
• Ability to multitask in a fast-paced environment.

Work Schedule:

• Schedule: Monday through Friday, 10:00am – 7:00pm.  Schedule may change due to busy season.

Benefits:

• Competitive salary and commission opportunities.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Employee discounts on vehicles and services.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, national or ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. If selected for an interview, please advise our Management if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.