OVERVIEW: 

The Operations Administrative Coordinator serves as the administrative hub supporting payroll administration, office management,  

purchasing, resident support, executive administration, and daily corporate operations. 

DUTIES AND RESPONSIBILITIES: 

Payroll Administration 

• Coordinate and process payroll accurately. 

• Maintain payroll records. 

• Resolve payroll discrepancies with HR and Accounting. 

• Ensure payroll compliance 

• Assist with employee onboarding/offboarding 

Office Administration 

• Manage daily office operations. 

• Order office supplies, furniture, and equipment. 

• Coordinate vendors and office maintenance. 

• Maintain filing systems and communications. 

• Maintaining corporate licenses, insurance certificates, and vendor documentation. 

Operations Support 

• Support executive leadership. 

• Prepare reports, agendas, and presentations. 

• Coordinate meetings, travel, and events. 

• Assist with onboarding and projects. 

• Managing company-wide calendars and training schedules. 

• Coordinating new property onboarding administrative tasks. 

• Tracking operational KPIs and preparing weekly executive dashboards 

• Supporting invoice routing and purchase order administration. 

• Maintaining corporate forms, templates, and policy documents. 

• Serve as backup administrator for operational systems when needed. 

Resident & Client Support 

• Receive and document resident concerns. 

• Coordinate follow-up with property teams. 

• Monitor timely resolution. 

• Deliver exceptional customer service. 

Purchasing & Vendor Coordination 

• Purchase approved operational materials 

• Maintain vendor records. 

• Track inventory and recommend cost savings. 

Administrative Compliance 

• Maintain confidential records. 

• Support audits and policy updates. 

• Ensure records remain accurate and current. 

CORE COMPETENCIES 

• Organization and planning 

• Initiative and accountability 

• Professional communication 

• Confidentiality 

• Problem solving 

• Team collaboration 

• Adaptability 

• Customer service excellence 

SUCCESS MEASURES 

• Payroll processed accurately and on time. 

• Efficient corporate office operations. 

• Timely support to residents and teams. 

• Accurate completion of administrative tasks. 

• Professional executive support. 

QUALIFICATIONS: Associate's degree preferred or equivalent experience. Three or more years of  

administrative or operations support experience. Payroll processing required. Property management  

experience preferred. Strong Microsoft Office, communication, organization, customer service,  

confidentiality, and multitasking skills. 

EDUCATION AND/OR EXPERIENCE: 

• 3+ years of experience in property management, real estate, or a related role. 

• Bachelor's degree in business administration, Real Estate, or equivalent experience preferred. 

• Strong background in financial oversight, tenant relations, and property maintenance. 

• Experience with property management software is preferred but not required. 

SKILLS AND ABILITIES: 

• Strong leadership and organizational skills. 

• Excellent problem-solving and conflict-resolution abilities. 

• Knowledge of property management software and financial reporting. 

• Understanding local housing laws and regulations. 

• Strong communication and interpersonal skills. 

• Proficiency in Microsoft Office Suite and CRM systems. 

PHYSICAL DEMANDS:While performing the duties of this job, the employee is occasionally required  

to stand, walk, sit, use hands to handle or feel objects, reach with hands and arms, stoop, kneel, crouch, or  

crawl, and talk or hear. 

The employee must occasionally lift and/or move up to 10 pounds. Reasonable accommodations may be  

made to enable individuals with disabilities to perform the essential functions. 

WORK ENVIRONMENT:This is an office position that will require travel as needed to support site  

teams and attend company meetings. The noise level in the work environment is usually moderate. 

BENEFITS:Associates who are regularly scheduled for and work 30 hours or more per week are eligible  

for company-sponsored benefits on the 1st day of the month, following completion of 30 continuous days  

of employment. Regular, full-time associates are eligible to accrue paid time off (PTO) and holiday pay. 

EEOC: Equal opportunity employer. All qualified applicants will receive  

consideration for employment without regard to race, color, religion, sex, sexual orientation, gender  

identity, national origin, disability, or veteran status. 

CORPORATE INTEGRITY: All employees in all positions are expected to act professionally at all  

times, including but not limited to treating others with respect, valuing diversity, supporting  

team/community goals and following company policies and procedures. For more details on what  

professional behaviors are expected, please refer to the Employee Handbook and company policies and  

procedures.