Automotive Parts Inventory Control Clerk

Position Summary

The Automotive Parts Inventory Control Clerk is responsible for maintaining accurate inventory records, ensuring timely ordering and receipt of parts, and supporting the daily operations of the Parts Department. This position plays a key role in maintaining inventory accuracy, processing vendor transactions, coordinating returns and warranties, and providing exceptional internal and external customer service.

Essential Job Responsibilities

Inventory Management

• Place daily parts orders with approved vendors.
• Receive, inspect, stock, and record incoming inventory.
• Assist the Parts Manager with weekly stock orders and inventory replenishment.
• Maintain accurate inventory records within the dealership management system (DMS).
• Update electronic parts files and maintain current parts pricing.
• Monitor inventory levels, usage trends, and consumption rates to determine replenishment needs.
• Review inventory reports to identify obsolete or slow-moving inventory and recommend appropriate disposition.
• Assist with annual physical inventory counts and year-end inventory reconciliation.
• Support annual manufacturer parts return programs.

Parts Processing

• Notify technicians and customers when special-order parts arrive.
• Process parts returns and ensure inventory records are updated after credits are received.
• Return warranty parts and manufacturer cores within required timelines.
• Follow up to ensure all applicable vendor credits are received.
• Provide necessary documentation to the Warranty Department for prompt warranty claim processing.

Administrative Responsibilities

• Match purchase orders to vendor invoices and submit approved invoices to the Accounting Department.
• Maintain organized filing systems for parts invoices and related documentation.
• Prepare inventory reports and maintain accurate inventory records.
• Assist with department recordkeeping and documentation.

Customer & Department Support

• Provide backup support for Parts Manager inventory functions.
• Assist Parts Counter personnel with customer transactions, including processing checks, insurance payments, and credit card payments.
• Answer department telephone calls and direct inquiries appropriately.
• Maintain a clean, organized, and safe parts storage area.
• Maintain a professional appearance and provide excellent customer service.
• Perform additional duties as assigned.

Qualifications

Education & Experience

• High school diploma or GED required.
• Preferred: Associate degree, technical certificate, or coursework in automotive technology, business, or inventory management.
• One to three years of experience in automotive parts, inventory control, warehouse operations, or a related field preferred.
• Experience using dealership management systems (DMS) is preferred.

Knowledge, Skills & Abilities

Technical Skills

• Knowledge of automotive parts and inventory control procedures.
• Ability to operate computerized inventory management systems.
• Proficiency with Microsoft Office, including Excel and Outlook.
• Strong organizational and recordkeeping skills.
• Ability to maintain accurate inventory records with close attention to detail.

Communication Skills

• Strong verbal and written communication skills.
• Ability to effectively communicate with technicians, vendors, customers, and dealership personnel.
• Ability to read and interpret safety procedures, operating instructions, and technical documentation.

Mathematical Skills

• Ability to perform basic mathematical calculations including:
  • Addition, subtraction, multiplication, and division
  • Percentages and ratios
  • Inventory calculations
  • Pricing and discount calculations

Problem-Solving Skills

• Ability to identify inventory discrepancies and resolve issues.
• Strong attention to detail and organizational skills.
• Ability to prioritize work and manage multiple tasks in a fast-paced environment.
• Ability to exercise sound judgment and follow established procedures.

Physical Requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must regularly:

• Stand and walk for extended periods.
• Lift and move parts weighing up to 50 pounds.
• Bend, stoop, kneel, reach, and climb ladders when stocking inventory.
• Use hands and fingers to handle tools, parts, and computer equipment.
• Frequently operate a computer and standard office equipment.
• Occasionally work in varying temperatures within warehouse and shop environments.

Work Environment

The work is performed in both office and warehouse/shop environments.

The employee may be exposed to:

• Moving mechanical equipment
• Automotive fluids and chemicals
• Dust and varying temperatures
• Moderate noise levels typical of an automotive dealership

Appropriate personal protective equipment (PPE) should be used when required.

Core Competencies

• Customer Service
• Inventory Accuracy
• Organization
• Attention to Detail
• Teamwork
• Dependability
• Time Management
• Problem Solving
• Communication
• Integrity and Accountability

Reporting Relationship

Reports to the Parts Manager.

FLSA Status

Non-Exempt (Hourly)

Disclaimer

This job description is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, qualifications, or working conditions. Management reserves the right to modify duties or assign additional responsibilities as business needs require.